Debt collection
- Overdue invoice management
- Debtor communication
- Payment monitoring
- Collection workflows
- Payment commitments
- Transaction histories
- Overdue invoice letters
- Activity logs and alerts
Features
Everything your team needs to manage collections
A complete overview of the capabilities available in DECOL24 debt recovery software.
Capabilities by area
Ticketing
- Configurable internal requests
- Customer-service requests
- Prioritisation
- Tracking
- Resolution
Call center
- Outbound calling
- Customer-service operations
Reporting and integration
- Real-time dashboards
- Performance statistics
- API integration
- Bulk case uploads
Access
- Multiple users
- Configurable client access
- Client portal
Security
- Encryption at rest and in transit
- Two-factor authentication (2FA)
- WAF and traffic monitoring
- Error logging
See DECOL24 in action
Book a demo and our team will walk you through the platform and prepare a quotation for your requirements.